As recently as Thursday, Preston Austin used the secondhand CD and streaming service Murfie to listen to his music in the cloud — that nebulous place where photos, videos and music files live online.

So he was as surprised as anyone when he got an email Friday saying that the local company had “ceased operations” and the “senior debt holders of the company will determine the process by which you may retrieve any physical media that you may have stored on Murfie.”

The company’s website displays a similar message, thanking customers for their “support over the years.”