Epic Systems may have taken inspiration for new buildings on its corporate campus from Harry Potter, but that hasn’t imbued the company with magic powers.

Dressed in a wizard’s robes and hat, Judy Faulkner, founder and CEO of one of the largest makers of electronic health records (EHR) software, told a gathering of thousands of customers Tuesday that she and other leaders in healthcare cannot simply “wave our magical wands” and instantly overcome all of the challenges the industry currently faces.

Improving on the status quo—and thereby unlocking the potential for better patient care, cost savings, and innovation promised by a unified, or at least interoperable, EHR system—will require the ongoing collaboration of clinicians, software developers, and others to identify what needs fixing and execute the plans they make together, she said. Read the full story here.