Redox has now begun selling its digital tools under a slightly different business model, where healthcare providers, rather than software vendors, pay to use Redox’s products for exchanging patient data.
Brigham and Women’s Hospital in Boston announced on Wednesday a multiyear agreement with Redox to use the startup’s tools to connect the Brigham’s electronic health records system with outside software applications.
Niko Skievaski, co-founder and president of Redox, says his company’s contract with the Brigham represents the first enterprise-wide sale Redox has made to a health system.
“In most cases, the [software] vendors are [Redox’s] customers and they’re using us to connect to the health system,” he says. “With the Brigham, that’s flipped. The Brigham is the customer, and the vendors will be the folks the Brigham wants to work with.”
Since 2015, the Brigham has been using software developed by Verona, WI-based Epic Systems to manage the hospital’s patient records. (Redox’s three co-founders are all former Epic employees.) Epic’s software allows doctors, nurses, and other healthcare workers to document information on patients, and to take actions such as ordering medications, scheduling appointments, and billing for care.
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