Health information technology is more complicated than rocket science.

Or, at least that’s what Epic Systems leaders told employees and customers at the health care records company’s annual Users Group Meeting on Tuesday.

Each year, Epic’s partner hospitals and health insurance companies from around the globe gather at its “intergalactic headquarters” in Verona to discuss the company’s past and preview its future. The highlight is always Epic founder and CEO Judy Faulkner’s keynote address, where she dresses as whimsical characters like Lucille Ball’s titular character from “I Love Lucy.”

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