Marshfield Clinic Health System and Notable, the leading intelligent automation company for healthcare, announced a system-wide partnership to transform the patient experience and improve access to care for the system’s approximately 310,000 unique patients. Marshfield Clinic is using Notable’s intelligent automation platform to allow patients to complete digital registration prior to their scheduled appointments, saving them time and creating a better overall experience.
Rural healthcare providers continue to be challenged by clinical and administrative labor shortages and seek technology that can engage their patient population, automate manual tasks, and help ensure patients get the best possible care on each visit. With the Notable platform deployed to all 1,200 providers in their more than 60 clinic locations and 11 hospitals in Wisconsin and Michigan’s Upper Peninsula, Marshfield Clinic patients are able to complete a highly personalized intake process from the comfort of their homes or on the go, resulting in fewer lines at the front desk and less time spent in the waiting room.
“Marshfield Clinic is dedicated to finding innovative technologies that help us better connect our patients to the high-quality care they deserve,” said Jeri Koester, chief information officer of Marshfield Clinic Health System. “We set out to find a solution that wouldn’t just digitize the work, but automate it to free our staff to better serve our patients. A key objective was finding a partner that didn’t require us to deploy significant IT resources in order to drive value. We found that partner in Notable.”