DWD says upgrades to its information technology systems will “allow for better case management and improved access” to services from other state agencies, local workforce development boards and other partner groups.

The upgrades are expected to be implemented by late 2023, according to a release from the agency.

DWD Secretary-designee Amy Pechacek says the pandemic’s impact on the labor market “demand a continued, intense focus on solutions” to help employers and those seeking work in Wisconsin.

“These funds will support significant technological updates that will allow us to better connect with those we serve, regardless of where they’re located in the state,” she said in the release.

See the release: https://dwd.wisconsin.gov/press/211108-it-upgrade-award.htm