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March 2017

LIVE WEBINAR: Social Selling Coaching Session with Mike O’Neil and Dean DeLisle

March 7 @ 12:00 pm - 1:00 pm
DreamBank, 1 N. Pinckney St.
Madison, WI 53703 United States
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Grow your business dream and get answers to all of your social selling-related questions with this live, online Q&A session. Experts Mike O’Neil, a Forbes Top 50 Social Media Influencer, and Dean DeLisle, who’s trained over 100K in the art of social selling, will be online answering your questions in their area of expertise. Feel free to submit your questions to the coaches ahead of time by emailing them to crudolph@amfam.com.

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CAREER DEVELOPMENT: Improve Work Relationships by Overcoming Hidden Bias with Deborah Biddle

March 8 @ 9:30 am - 10:30 am
DreamBank, 1 N. Pinckney St.
Madison, WI 53703 United States
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Are you ready to become more mindful at work? Join Deborah Biddle and explore unconscious or hidden biases and how they impact business environments and work relationships. Discover the impact your unconscious biases have on colleagues, your workplace and yourself. You’ll leave with practical strategies to identify and counter your own biases, and the tools for building cross-cultural relationships.

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Small Biz: Mastering Online Reviews to Grow Your Business with Josh Feyen

March 14 @ 9:00 am - 10:00 am
DreamBank, 1 N. Pinckney St.
Madison, WI 53703 United States
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Have you harnessed the power of online reviews when it comes to growing your small business? As social media administrator at American Family, Josh Feyen works with 2,500 small business owners to help them succeed using social media and online reviews. In this session, you’ll learn how to get reviews, the best sites to get reviewed on, what to do if you get a negative review and a few services that can help you monitor the internet for reviews.

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Live Webcast: D-A-T-I-N-G Your Customer: How to ‘Wow’ Them Instead of ‘Why’ Them with James Feldman

March 21 @ 12:00 pm - 1:00 pm
DreamBank, 1 N. Pinckney St.
Madison, WI 53703 United States
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Building your business dream is a lot easier when your customers are on your side. But these days, customer satisfaction doesn’t always translate to customer loyalty. Join Chicago expert, Jim Feldman for this results-oriented presentation and learn the most important steps to creating great customer service and retention. You’ll get tips for increasing your flexibility, innovativeness and stress tolerance – and a plan to put them into action.

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Fusion 2017: The Intelligent Enterprise: Leveraging Speed, Agility and Innovation

March 22 - March 23
Monona Terrace Community & Convention Center, One John Nolen Drive
Madison, WI 50703 United States
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You’re invited to join us at Monona Terrace in Madison on March 22-23, 2017 for an exciting symposium.  Topics on cybersecurity, blockchain, storytelling for culture change, digital disruption and empathy, and much more.  You'll be among good company at Fusion 2017.  During the two day conference, join business and technology leaders from Duluth Trading Co., Northwestern Mutual, Culver Franchising System, Kohl's, Sargento Foods, CUNA Mutual Group, Johnson Controls, Kohler, Sub-Zero Group, American Family, and many more…. Use promo code: WTCFusion to get $150 off the registration fee. See Full Agenda…

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